What We Can Do For You

Every service EdPros offers was built around one reality: disability resource offices do not have time to bring someone up to speed. We work with disability resource offices across higher education through three distinct service areas:

Embedded Case Management and Accommodation Support

Caseload volume has outpaced your team's capacity. Accommodation decisions are slowing down. Your staff is stretched beyond what they can sustain without it affecting their standard of care.

EdPros provides experienced case managers who step into an active caseload and contribute from day one. Your existing team gets relief. Your students stay supported. Your institution stays protected.

The institutional case:

Bringing in embedded support costs a fraction of a full-time hire and can be in place within days, not months.

Interim and Transitional Leadership

A director has transitioned out or is on leave. The office needs to keep moving while a search is underway, or while the institution decides what comes next.

EdPros places experienced DRO leaders who keep an office moving while a search is underway, and provides continuity that protects both students and the institution. Many EdPros experts also specialize in leading offices through periods of intentional change such as assessing current capacity, mapping future structure, and positioning the office for what comes next before a permanent hire is made.

The institutional case:

A leadership gap that goes unfilled creates compliance risk and staff burnout. Interim support closes that gap without committing to a permanent hire before the institution is ready.

External Consulting and Accessibility Reviews

An institution wants an independent assessment of where the office stands: its resources, staffing, practices, policies, and capacity relative to current demand.

EdPros brings in experienced disability resource leaders to conduct external reviews, campus climate assessments, strategic planning engagements, and independent evaluations. Every reviewer has worked inside a disability resource office and understands what the work requires at the ground level.

The institutional case:

An external review from someone who has held the same role carries more weight internally than a generalist consultant's report. It provides leadership with a credible basis for decision-making.

What our partners say

  • “In line with industry trends, our office has experienced a significant surge in students seeking disability accommodations. Engaging with EdPros experts has enabled us to effectively manage this heightened demand, particularly amidst staffing shortages, thus preventing staff burnout, and bolstering employee retention rates. Although our staffing levels fluctuated we were able to maintain stable wait times for student meetings.“

    Charnessa Warren

    Director, Student Disability Services - The University of Chicago

  • “I am 100% Satisfied with EdPros support. We worked with a team of two highly qualified, seasoned professionals who were able to help our institution navigate the complexities of the accommodation process at a time when we had limited staffing resources, with minimal onboarding. Both professionals were familiar with our data management system, which as a bonus. The EdPros professionals’ input on our departmental processes was invaluable as we needed fresh perspectives from practitioners with experience outside of our intuition to contribute to our department’s growth and development.  I would happily work with EdPros again and I highly recommend the company.”

    Assistant Dean for Accessibility and ADA/504 Coordinator - Ohio University

  • “Our university partnered with EdPros for about 12 weeks to support our assistive technology, textbooks in alternate format and course accessibility-related needs. Having the EdPros team and Expert provided so much comfort to our office, students, and the university. We are grateful for the expertise, energy, and commitment the EdPros Expert provided to our university.”

    Ashlee Ladbury

    Director, Office of Accessible Education - UMASS Global

  • “Connections like this were exactly what we had in mind," because [we] have marveled, first of all at the existence of such a company that seems tailor-made for our situation and needs, and secondly at the perfect match you assigned in [the assigned Expert]. She is the perfect teammate for our needs, circumstances, and preferred way of being or vibe or however one wishes to name it. Perhaps you sensed not just the skill set but also the personality that would be the best match for us based on our introductory Zoom call. Remarkable.”

    Richard Middleton-Kaplan

    Director, Academic Support Services - Whitman College

  • “Our department was fortunate to receive a donor gift this year to help formulate a comprehensive program around Executive Functioning Skills Development. Because our team did not have the in-house capacity to take on this task, we sought out EdPros to assist us with this endeavor. Over this past academic year, we have been working closely with an EdPros Expert assigned to our project. This working relationship has exceeded our expectations and we are very excited to roll out the first elements of this program this upcoming year. With every meeting, our EdPros Expect comes to the table prepared, fully engaged, open to our input and feedback, and committed to delivering quality work. We are nearing the end of our first year, in a multi-year agreement with EdPros and could not be happier. We never would have been able to achieve and accomplish all that has been done thus far without working with our EdPros Expert."

    Harry R. Knabe

    Director, Disability Support Services - The Catholic University of America)

  • “Working with EdPro’s has been a wonderful experience for Oregon State. From the beginning phases of determining our needs, creating our contracts, and to working directly with our Experts, we have experienced timely discussions, easy-to-understand guidance, and friendly service with the EdPro’s team.

    Our Case Management Expert assisted our office in providing just over 200 orientations to students during our first three weeks of Fall term. The peace of mind having an expert that was able to join us on our fast-paced journey really helped keep our team morale on the positive side! The partnership with our Document Remediation Expert was so valuable for our alternative formats team. Our Expert completed accessible documents in a time when our office was severely short-handed, taking on over 130 hours of work that aided our office in meeting the needs of our blind and low-vision students.

    This partnership with EdPro’s is one that we highly value and look forward to finding ways to continue working together as needs arise.”

    Earlee Kerekes-Mishra

    Assistant Director, Disability Access Services - Oregon State University

Built to Work With Your Budget

Our work is designed around what institutions actually have to work with. Bringing in an EdPros expert costs a fraction of what it takes to recruit, hire, and onboard a full- or part-time staff member, and the engagement can be structured to fit your procurement process. Most engagements are up and running within a few days.

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How it Works

Connect

We will chat with you about what your office needs and how EdPros can help.

Confirm

EdPros identifies the right expert for your situation, establishes a timeline and goals, and works with your procurement team to secure the engagement.

Go

Your expert starts supporting your office with quick alignment to your priorities.

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